Refunds / Returns Policy
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Melaoskin will accept all refunds or replacement requests if the products are returned to our warehouse within 14 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement.
"Results Or Your Money Back" Refund Policy
To claim the 100% money back for not seeing results, you must take a photo before use with the days date clearly shown, and then another photo on the day of submitting the refund request again clearly showing the days date.
The photos must be taken at least 14 days apart.